退換貨政策 | Return & Exchange Policy
📌 退換貨規則 | Return & Exchange Rules
本店所有商品 不設退款，除非因 錯誤發貨 或 產品品質問題。
All products are non-refundable unless there is a wrong item shipped or a quality issue.
如您收到的商品有問題（例如：發錯貨、破損、產品瑕疵等），請於 收貨後 7 日內 聯絡我們的客服進行處理。
If you find any issues with the received product (e.g., wrong item, damage, or defect), please contact our customer service within 7 days of receiving the item.
📌 退款方式及處理時間 | Refund Method & Processing Time
退款方式 | Refund Method
所有退款將以 Shopline Payment 進行處理，款項將退回至原付款帳戶。
All refunds will be processed through Shopline Payment, and the amount will be returned to the original payment account.
處理天數 | Processing Time
當退貨商品收到並檢查完成後，退款將於 7 個工作天內 完成處理。
Refunds will be processed within 7 business days after the returned item is received and inspected.
Shopline Payment：視乎處理流程，一般需 5-7 個工作天 顯示於帳戶。
Shopline Payment: Processing usually takes 5-7 business days to reflect in the account.
📞 聯絡方式 | Contact Information
WhatsApp：+852 9438 2228
Email：info@lifeform.store
我們的客服團隊將盡快與您聯絡，協助處理退換貨事宜，確保您的購物體驗順利愉快。
Our customer service team will reach out to you as soon as possible to assist with the return or exchange process, ensuring a smooth shopping experience.
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注意 | Note
所有退回的商品必須保持原包裝、未使用及無損壞的狀態。
All returned items must be in their original packaging, unused, and undamaged.
如因個人原因（例如：不喜歡、改變主意）恕不接受退換貨。
Returns or exchanges due to personal reasons (e.g., change of mind, dislike) will not be accepted.
退貨過程中所產生的運費由顧客承擔，若證實為產品問題或錯誤發貨，我們將負責相關運費。
Shipping fees for returns are borne by the customer. If the issue is confirmed to be product-related or due to an incorrect shipment, we will cover the shipping cost.
感謝您的理解與支持！ 😊
Thank you for your understanding and support! 😊
